SHORT-TERM BUS PASSENGER DEMAND FORECASTING USING MACHINE LEARNING: A CASE STUDY OF ROUTE №50 IN ASTANA

Authors

DOI:

https://doi.org/10.26577/jpcsit20253205

Keywords:

Public transport demand forecasting, Bus passenger flow, CatBoostRegressor, Machine learning, Traffic congestion, Weather impact, Feature engineering, Urban transit operations

Abstract

This study introduced a machine learning-based approach for short-term forecasting of passenger traffic in the Astana city bus system, in particular, focusing on Route №50. Сonsidering how rapidly cities are developing and increasing transport problems, accurate forecasting of bus demand is an important step towards optimizing resource allocation and improving the quality of service and passenger satisfaction. The research combines data from several sources - information about passenger traffic from a transport company, 15-minute traffic figures and weather conditions, and offers a predictive model that was developed using CatBoostRegressor. The data was collected over one week in December 2024 and covered 9,819 passenger traffic records with a total of 22,111 boardings. According to the results of the study, the model showed high performance with RMSE values of 2,920 and 2,516 for directions from A to B and from B to A, respectively, accurately reflecting the structure of demand at different times and in different places. Also, an analysis of the importance of features showed that factors such as the location of the stop, time of day and traffic congestion are the most significant factors affecting bus demand. The results serve as the foundation for dynamic bus allocation and timetable optimization in difficult urban conditions characterized by harsh winter conditions and traffic congestion. This research addresses critical gaps in the literature by developing a resource-efficient forecasting solution adaptable to evolving urban environments with limited historical data sets. This study offers resource-efficient solutions for forecasting bus demand, adaptable to evolving urban environments with limited historical data sets like Astana, and addresses gaps in the literature.

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Author Biographies

Aruzhan Amanova, Astana IT University, Astana, Kazakhstan

Aruzhan Amanova is a junior scientist and second-year Master’s student in Computer Science and Engineering at Astana IT University (Astana, Kazakhstan, 231942@astanait.edu.kz), specializing in data science, machine learning, predictive modeling and data-driven decision-making. Her research focuses on developing and evaluating advanced forecasting models for public transportation demand prediction in urban settings. Aruzhan’s work integrates diverse datasets, including passenger flow records, traffic congestion metrics, and meteorological information, to create data-driven solutions for optimizing bus operations in Astana. Driven by a commitment to smart city innovation, she aims to advance intelligent transit systems and contribute to sustainable urban mobility.

Nurbolat Amilbek, Astana IT University, Astana, Kazakhstan

Nurbolat Amilbek is a junior scientist and graduate student at Astana IT University (Astana, Kazakhstan, 231986@astanait.edu.kz), specializing in data science, machine learning, and artificial intelligence. As a dedicated researcher, Nurbolat is actively involved in various projects that apply advanced technologies to solve real-world challenges. He is currently pursuing his graduate studies, where his academic focus includes intelligent systems, predictive modeling, and data-driven decision-making. Despite being early in his academic career, Nurbolat has already demonstrated a strong commitment to advancing research in smart technologies and their application to urban development. Through his work at Astana IT University, he aspires to contribute to the future of smart cities and innovative solutions for urban infrastructure.

Diyar Mukhidenov, Astana IT University, Astana, Kazakhstan

Diyar Mukhidenov is a junior scientist and Master's student at Astana IT University (Astana, Kazakhstan, 232011@astanait.edu.kz), specializing in software engineering and computer science. A special focus is the active use of game engines paired with machine learning to expand the capabilities of conventional technologies, as well as conducting research on synthetically developed datasets.

Zhanat Karashbayeva, Astana IT University, Astana, Kazakhstan

Zhanat Karashbayeva is a postdoctoral researcher at Astana IT University (Astana, Kazakhstan, zhanat.karashbaeva@astanait.edu.kz), specializing in mathematical and computer modeling.

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How to Cite

Amanova, A., Amilbek, N., Mukhidenov, D. ., & Karashbayeva, Z. (2025). SHORT-TERM BUS PASSENGER DEMAND FORECASTING USING MACHINE LEARNING: A CASE STUDY OF ROUTE №50 IN ASTANA. Journal of Problems in Computer Science and Information Technologies, 3(2), 59–74. https://doi.org/10.26577/jpcsit20253205